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FAQ

Spare parts – where do I find them?

Spare parts – where do I find them? 

You’ll find a big selection of spare parts on our website, but if you’re having difficulties finding the correct ones, feel free to contact our customer service! 


Is it necessary with a weather cover? Can you have the cover on when you have a safety net?

Is it necessary with a weather cover? Can you have the cover on when you have a safety net?  

It is not necessary with the cover to protect against rain, but we do recommend it if the trampoline is placed underneath trees where branches, needles and leaves might fall on the trampoline. If you’re going to travel for a longer period of time over the summer, you may also want to put the cover, as it protects the padding and the jump mat from UV radiation. It is normally possible to put the cover on, even if you also have a safety net on the trampoline, but it might get tight at the poles where the safety net is buckled or tied, and in some cases you will have to loosen the net. 


Is the anchor set necessary?

How can I pause my invoice?  

If your trampoline is placed somewhere windy, the anchoring set could be beneficial. This is not a guarantee that the trampoline won’t move, and it does not storm proof it, and the like. If there’s a blizzard or strong winds, we recommend to disassemble the trampoline. 





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